Un-Acknowledge Alerts
We would like to request that there be a means to un-acknowledge alerts without having to disable alerting on the device in order for the alert to retain the original time stamps.
Thank you....
Forum Discussion
Mosh
Professor
ProfessorAnd the problem with disabling/enabling alerting is that if an operator does it at the wrong level (i.e. accidental on the resrouce object, not an instance) they can accidentally revoke other alerts too. Also, disable/enable does not always work straight away, it can take a couple of goes sometimes I find.
So, really, we just want an option on the alert itself that simply removes the acknolwedgement, resetting it back to unacknowledged state.
