Forum Discussion

Tmobile's avatar
Tmobile
Icon for Neophyte rankNeophyte
5 months ago

UIv4 Chat Icon covers critical page elements

When popping out a support chat, the Chat icon is positioned in a way that prevents a user from saving or cancelling the page element they are on. Specifically this was noticed when I was trying to a...
UIv4
  • Kwame_A's avatar
    Kwame_A
    5 months ago

    Hi, Tmobile ,

    Thanks for posting about this design issue. I have chatted with customers that mentioned this design drawback with the chat button. I have shared this feedback with our UIv4 Team, and a Bug ticket was created.

    I definitely agree with being able to share screenshots (or short video clips) with the product feedback submissions. 

    The Community seems to be a decent place to share media related to any feedback you may have.

Tmobile's avatar
Tmobile
Icon for Neophyte rankNeophyte

I totally understand, I want to add attachments to this feedback form so it goes directly to the LM Support team. 

 

Kwame_ACan you please ask the team if we could add attachments here? 

 

Kwame_A's avatar
Kwame_A
Icon for LM Conqueror rankLM Conqueror
5 months ago

Oh boy, funny you should inquire. I could ask but this is product feedback so the best option is to use the submission feature itself to campaign for additional submission features.

  • Tmobile's avatar
    Tmobile
    Icon for Neophyte rankNeophyte
    5 months ago

    Understood, I did raise a regular feature request for this as well. Thanks for the help.