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Tmobile's avatar
Tmobile
Icon for Neophyte rankNeophyte
5 months ago

UIv4 Chat Icon covers critical page elements

When popping out a support chat, the Chat icon is positioned in a way that prevents a user from saving or cancelling the page element they are on. Specifically this was noticed when I was trying to a...
UIv4
  • Kwame_A's avatar
    Kwame_A
    5 months ago

    Hi, Tmobile ,

    Thanks for posting about this design issue. I have chatted with customers that mentioned this design drawback with the chat button. I have shared this feedback with our UIv4 Team, and a Bug ticket was created.

    I definitely agree with being able to share screenshots (or short video clips) with the product feedback submissions. 

    The Community seems to be a decent place to share media related to any feedback you may have.

Anonymous's avatar
Anonymous
5 months ago

Agreed on all fronts. 

Once the support chat is popped out into its own window, if you click the chat button, it'll pop it up and you'll have to. then if you minimize it from there it will disappear.