mnagel
Professor
6 years agoSDT "groups"
We have clients who have planned maintenance on specific locations requiring SDT. This should be easy, but in fact is not at all easy and in fact is very error prone due to the level of manual eff...
A couple of thoughts that may help.... Have you tried utilizing device properties to create dynamic groups? Ex. In our MSP model we have different clients assigned to resource groups, within their resource groups we make properties for location, type, etc. Then we also set a 'level property'. This would allow us to create a dynamic group with a query like join(system.staticgroups,",") =~ "ClientGroup1/ClientGroup2" && hasCategory("MicrosoftDomainController") || priority.level =~ "P1"
Have you also tried the mapping process and using the alert roll up? We cannot find a use case to work for us (yet) but, it seems like it may be good here.