Forum Discussion

mnagel's avatar
mnagel
Icon for Professor rankProfessor
4 years ago

remove ACK instructions and support for events

Since events seem like they can be acknowledged, our clients do so and then the next refresh generates a new event (due to continued lack of correlation capability in the product).  This just cause...
Mosh's avatar
Mosh
Icon for Professor rankProfessor
4 years ago

A basic ability to define an alert deduplication key would help I think.  That's how I used to do this with Netcool OMNIbus back in the day, and it's how I still do it in ServiceNow.