LogicMonitor - ConnectWise Ticket Relationship

It does: https://www.logicmonitor.com/support/alerts/integrations/connectwise-integration Look for ##EXTERNALTICKETID##

@Stuart Weenig How can I get the ##EXTERNALTICKETID## token applied to the alerts pane as a column?

Look for "Adding Custom Columns" here.

Sweet! Can we make this adjustment for the whole account?

AFAIK, it's a per user setting, just like filters. But i believe there is something in the works to make some of those settings on a global level, overridden by user level settings (if any).