##EXTERNALTICKETID## in Alert API
Please add Custom Variable ##EXTERNALTICKETID## the rpc/getALerts api data.
thanks
Forum Discussion
Whoops, I had a mistake in there, i should've put .value, not .data in my previous post. For posterity, I also attempted the filter with both the URL format text & plain text in double quotes (in the example below), but I get an empty customColumns returned when the filter is before the customColumns (example 1). Conversely, I DO get data when I specify the customColumn before the filter, however the filter doesn't seem to apply (example 2).
Example 1:
GET /alert/alerts?filter=customColumns.name:"##externalticketid##",customColumns.value!-"no data"&customColumns=%2523%2523externalticketid%2523%2523
Example 2:
GET /alert/alerts?customColumns=%2523%2523externalticketid%2523%2523&filter=customColumns.name:"##externalticketid##",customColumns.value!-"no data"
Thank you!
-Ryan
