Forum Discussion

Josh_Selinger's avatar
Josh_Selinger
8 years ago

##EXTERNALTICKETID## in Alert API

Please add Custom Variable ##EXTERNALTICKETID## the rpc/getALerts api data. thanks  
Ryan_A_'s avatar
Ryan_A_
4 years ago

The API call worked great for me, but is there any way to filter on alerts that contain data in the externalticketid column? I attempted to mimic the custom properties filtering examples, but it didn't seem to work. Thanks! 

GET /alert/alerts?filter=customColumns.name:%2523%2523externalticketid%2523%2523,customColumns.data!-"no data"&customColumns=%2523%2523externalticketid%2523%2523