Forum Discussion

DanAvni's avatar
DanAvni
8 years ago

Disable alert clear calls (but keep clear emails)

After receiving a call about an alert, and ack it, I do not need a call to tell me once it is resolved. This is particularly true when 20 things go down, I get 20 calls, I solve the issue and then ...
alerts
Anonymous's avatar
Anonymous
3 years ago

Doesn't completely address the issue, but there is an option on alert rules to opt out of notifying the escalation chan when alerts clear. Not sure how much of this is new functionality based on when this conversation started, but it's available now: