nichharris
Neophyte
NeophyteDevice Notes Tab
Currently, my team tends to attach small important notes for devices (firewalls, servers, switches, etc.) in the Description box. These notes might indicate if the device is supposed to be decommed ...
Forum Discussion
pgordon
Expert
ExpertI like this idea and would love to see it too
For now though, perhaps you can add a custom property (or two or more) to capture this? Not the most straight forward way of documenting the information but you'd have it attached to the device
Or possibly make a custom multi-instance datasource that you add the details to?
I'm not sure, I'm thinking out loud and have only added custom properties to devices before. And the custom properties I added were for things that don't tend to change.
nichharrisNeophyte
NeophyteWe use custom multi-instance datasources/properties for static information as well. Wouldn't want to put notes there, at least if conforming to our current environment standards.
The properties have no immediately viewable accountability or timestamp either. If you put in a custom property, the only way I know it's you is by reading the Audit logs (that only go out for one year). When was the note created (assuming user didn't timestamp it)? Who created the note (assuming the user didn't sign it)? When was the note last edited? I now have a note, but have to drill in the Audit logs first to see if it's even valuable and/or valid, assuming it was put in less than a year ago.
Ultimately, just looking for that Notes tab. If nothing else, simply for the convenience. Also, the aggregate time that would be saved over a long period while viewing/triaging thousands of devices. Looking to make engineers' and techs' lives easier while reducing clicks-to-resolution across the board.
