Expert
ProfessorYeah, I reported about this years ago. Suggest submitting as a feature request as mentioned. The issue is that the SDT state is not stored with the alert so it's not as simple as just leaving it alone (but wouldn't think it would be all that hard to add). It only reports if the SDT is set at the time of the report (so can cause false positives). Ended up mostly reporting out of the ticketing system since tickets are not generated during SDT.
ExpertI've had 3 or 4 people from LM tell me that this problem gets reported all the time and they've been hearing about it for years. You even said you reported it years ago. This is why I have 0 faith in submitting a "Feature Request" because it just goes into a black hole.
If I run a report on alerts, while an active alert is in an SDT, there is a field called IN SDT that will show True. When the alert clears, something then sets that field to False. It seems like it they'd just leave that field alone, it would do exactly what the field is called, and report if the alert occurred while the device was IN SDT. Maybe there's no behind the scenes, but if that field was left as True if the SDT was still active when the alert cleared, then we could report on it very easily.
Ah well. I won't hold my breath.
I have 0 faith in submitting a "Feature Request" because it just goes into a black hole.
ProfessorHow long till we lose gif support?
But also ditto.
