Voice alert timing control/cadence
We love the voice alerts, since we use it as an escalation method if one of our techs does not hear the email or text alert. However, the timing of the voice alerts is pretty fast, especially the s...
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Also, if the voice alert goes to voice mail, the first portions of the voice alert is chopped, likely because it begins to play before the voice mail begins to record it. I tried adding buffer words at the beginning of the voice template, but it is annoying to our voice alert recipients to have to hear this fluff. We wish to use different custom voice templates for different alerting situations- how do we do that? Is the custom alert template configured in a Datapoint only used for email?
