Forum Discussion

mgardiner's avatar
mgardiner
6 years ago

URL Provided in Alert based on DataPoint

Hi all, I have been tasked with providing specific URLs to our troubleshooting knowledge base, based on the type of alert received. I know that we can add the ##DEVICEURL## token to alerts, b...
Cole_McDonald's avatar
Cole_McDonald
Icon for Professor rankProfessor
6 years ago

If you have a website built that will take a URL structure that can be married to device/instance property values, you can have the alert generate the URL form the inciting instances properties to direct you to the appropriate page.  You may need to build out a redirection page within your site that receives and interprets those URLs for you.

##DATASOURCE## might be the right token to use for building that decision/redirection tree.