Forum Discussion
6 years ago
On 10/31/2019 at 8:06 AM, Cole McDonald said:The alerts take you to a specific instance, so it should be possible. URL structure is this:
https://<companyName>.logicmonitor.com/santaba/uiv3/device/index.jsp#tree/-i-<deviceInstanceNumber>You should be able to derive the instance # from the REST API... but you state that you're a bit of a novice. Might be ##system.instanceid## or just ##instanceID##
Thank you for your reply Cole. I should have been more specific. In the alert that is generated, we would like it to include a link to a knowledge base article outside of LogicMonitor that we are building. That way, when an alert is routed to us, we can simply click the link and follow our organization's instructions for how to troubleshoot it and what procedures to follow. Hope you can help! :)/emoticons/smile@2x.png 2x" title=":)" width="20">
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