Token for Alert Acknowledgement Comment
I would like to request the ability to utilize a token to pass the Acknowledgement Comment for an alert to a ConnectWise ticket. Ideally we would like it so that when a ConnectWise ticket's status ...
Forum Discussion
Sarah_Terry
Product Manager
Product ManagerIn the next release, v74, all integration acknowledgements will include the same information as our standard email acknowledgement notifications - this includes any acknowledgement comment, as well as the name of the user that acknowledged the alert.
