Forum Discussion

Steve_Francis's avatar
11 years ago

Time Zone setting for host group

Wouldnt having alerts/graphs in different time zones for the same host, depending on which user is looking that the system, be a cause for a lot of confusion?rne.g.rnUser A (IN GMT): Look at the performance at 9:00 - something went wrong.rnUser B: (In GMT -8): I dont see anything weird....CLosing ticket.

  • This would be a very welcome feature for any companies that have sites in

    multiple timezones, b/c as-is alert times are less intuitive and require

    timezone normalization for everybody except those who happen to fall into

    in the global timezone. We have all of our locations organized under

    different top-level host groups, so even allowing it at the top tier groups

    would solve the problem.

    Thanks

  • I understand the reason, but it will still be nice to at least be given the option to use the time of the local collector.

  • Would not be confusing at all.  For example, we use ServiceNow which presents in local time. So an operations analyst looking at a ticket would know from the ticket time where to look at a graph in their local time.  At the moment it's much more confusing.