mnagel
Professor
7 years agosuppress alerts when disabling alerts
It is apparently considered a feature (not a bug) that when you turn off alerting for a device group, that any previously active alert in that scope will trigger a CLEARED alert (even when the alert was not really cleared, just disabled), potentially generating a storm of false recovery alarms delivered via email, etc. This is not well documented and violates principal of least surprise, but I am told by support this is not considered a bug at all, just an expected platform behavior.
Please add a way to disable alerts so when you do, alerts are not generated. It feels really silly to even have to write that last sentence, but it seems I do...
Thanks,
Mark