Forum Discussion

thanh_rodke's avatar
thanh_rodke
11 years ago

Show when failure FIRST started not just when alert triggered

Scenario say that you have a datasource that polls every two minutes, and you set the alert to go after five intervals then the condition starts at 10AM, and so the alert would fire at 10:10A...
Mosh's avatar
Mosh
Icon for Professor rankProfessor
8 years ago

I would like to have conditionStartTime in addition to the existing alert start time.  This will enable us to correlate this with end user reported incidents in our ITSM system.  Example, end user spots a problem before the monitoring does, so by comparing condition start and end user ticket opened date/time we can then determine if we need to tune our monitoring thresholds.