Forum Discussion

Bruce_Berger's avatar
Bruce_Berger
10 years ago

Show possible alerts when alerting is turned off

Recently we had a couple of power outages in a data center and turned off alerts until everything got back to normal. Now we want to switch alerts back on and find it would be helpful to have an alert preview so we know what items remain and so we don\'t unknowingly send out a blast of alerts to our customer and support staff.

  • Steve_Francis's avatar
    Steve_Francis
    Former Employee
    10 years ago

    Interesting idea - one approach you could do is create a rule that catches all alerts (priority 1) that doesnt send the alerts anywhere. You can see them in the LogicMOnitor application, but they wont get escalated.rnThen when you;ve checked/resolved everything, delete that rule to enable normal alert handling,

  • Bruce_Berger's avatar
    Bruce_Berger
    10 years ago

    Steve, thanks for the clarification. Indeed, SDT was the proper action in this instance.