ServiceNow Runbooks
Hello,
I'm currently working on a integration from logicmonitor to servicenow. I've managed to configure all information needed except adding runbooks for specific alerts. Is this something t...
Forum Discussion
Mosh
Professor
Professor
Hi @Samuel Morgan
You would need to implement a workflow in your ServiceNow that is triggered by incidents created by the LogicMonitor integration (for example, if your LogicMonitor incidents are created by a special user account for the LM integration), and then in the workflow attach a runbook to the incident.
