ServiceNow Operational Metrics Integration
The built-in integration with ServiceNow for event management is awesome. What would be nice is if they had the same built-in integration for Operational Metrics (or a set of instructions to build...
Forum Discussion
Mosh
Professor
Professor
@dmartzall If the ServiceNow metrics are available via the ServiceNow REST API, you could make a simple Groovy script data source to pull the metrics via a REST call, then parse out the JSON into data points.
getData = new URL('https://' + account + '.service-now.com/api/now/<...api query string.....>').getText();
response = new JsonSlurper().parseText(getData);
metricValue = response.data.<some object>
