Forum Discussion

Marie_Buckley's avatar
Marie_Buckley
8 years ago

Service announcements - user role to remove access to them

Hi All

I've raised a ticket and been told that it isn't possible to stop someone seeing service requests. This presents me with a big issue as an MSP as I don't want the customer base to see improvements that I may productise or features that require additional costs such as LMConfig. 
Is it possible to add a tick box in the user role to remove this feature? 
Thanks

Marie 

  • Nick's avatar
    Nick
    8 years ago

    Agreed, 

    as an MSP the ability to disable the ability to 'receive/view' LogicMonitor service/product update announcements for our customers based upon a Role checkbox would be advantageous.

  • Mosh's avatar
    Mosh
    Icon for Professor rankProfessor
    8 years ago

    Agreed.  As an enterprise customer, I also don't want my internal customers to see these.