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Jessie_Bryan's avatar
Jessie_Bryan
8 years ago

Send alert clears once a dead host is removed

Hello,

It's come to my attention that when a host in LM is down, it's alerts are not cleared when a user deletes the host from the GUI. 

We rely on external alerting providers (OpsGenie, PagerDuty, etc.) and these Integrations have no knowledge of the host being removed, so the applicable alert(s) remain active.

I am requesting LogicMonitor to send alertstatus = clear for any alerts attached to a down host once the host is removed from the system.

 

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  • Annie_Dunham's avatar
    Annie_Dunham
    8 years ago

    Hey Jessie - Request makes total sense, especially as it pertains to integrations.  Let us dig around a bit and we'll let you know what we come up with.

  • Annie_Dunham's avatar
    Annie_Dunham
    8 years ago

    Hey Jessie - We started to dig in.  Unfortunately this requires some pretty significant work around how we handle removing devices on the backend, which means it's not something we can easily slip into a release.  We'll put it in the queue, but I don't have a timeline at this point.