Forum Discussion

JPoffenroth's avatar
7 years ago

Safeguard to prevent disabling monitoring at the top level


I'd like to propose a safeguard to prevent monitoring from accidentally being disabled at the top level. If you want to disable a single instance of a datasource or delete a single device from monitoring, it prompts you to confirm you want to take this action. Yet monitoring can be disabled for ALL devices without any sanity check. A simple "Are you sure you disable monitoring at the global level?" popup would suffice. Something to prevent accidents.

This has happened twice in our environment. Disabling/re-enabling monitoring clears all active alerts (many that have been already escalated to support), and 5 minutes later all those generate new alerts. It floods the members of our NOC with literally hundreds of duplicate alerts, and takes hours to sort through them.