Forum Discussion

Ryan_Newell's avatar
10 years ago

Remove LM# from Email Subject

With today's technology it's easily possible to remove the LME#########, LMI######## and LMC####### from the subject line of email alerts. To keep replies working for ACK/SDT it can be moved to the message body, hidden it in properties or any method that other companies use to accomplish the same thing. Even moving it to the end of the subject line would help.

It takes up the majority of the visible subject line when viewing your emails.

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  • I have also requested a feature to make the LM event ID an optional on alert messages.  Most of our staff use smartphones and they want to use the subject line for FQDNs and other info.  They don't care about seeing the evetn ID.

  • I wish someone from LogicMonitor would respond to this.  I'm at the point of installing an SMTP server to receive LM alert emails to then strip the LM prefixes.  We get lots of alerts and the chaning LM ID prefix makes it hard for email system to thread the messages.