8 years ago
Read only agent / collector
I know I've brought this up before, but I'd like to bring it up again. LM's requirement that collectors run as local admins (or system) is a GAPING security hole in your product. No amount of cer...
For me it's not the updating of the agent software that is the most costly element, it's the months and months of raising change requests, getting the approvals and negotiating change windows for thousands of machines. We would probably never be able to stay up to date because by the time we've been through one update cycle, it would be time to start planning the next update. This is why we got rid of our previous agent based solution. Sure, we can automate the updates, but not the human element of business and IT operations.
In an ideal world, yes we'd have the resources to do everything, but in practice we have to balance risks. So, what we're doing is to focus on access controls across the estate and security audits/alerts. We're comfortable with the security of our data centers; the primary surface area for malware in our environment is the end user compute space, but even so, regular users cannot perform WMI queries or issue commands to Windows servers, and the user VLANs and data center VLANs are firewalled. We limit the number of LM admins to a trusted few (just two people).