Forum Discussion

Samuel_Morgan_'s avatar
Samuel_Morgan_
6 years ago

ServiceNow Runbooks

Hello, I'm currently working on a integration from logicmonitor to servicenow. I've managed to configure all information needed except adding runbooks for specific alerts. Is this something t...
Forrest_Evans_-'s avatar
Forrest_Evans_-
Former Employee
6 years ago

Hi Samuel,

Sending specific alerts from LogicMonitor to ServiceNow is handled through our Alert Rule / Escalation Chains.

https://www.logicmonitor.com/support/settings/alert-settings/escalation-chains/

https://www.logicmonitor.com/support/settings/alert-settings/alert-rules/

~Forrest