Forum Discussion

mnagel's avatar
mnagel
Icon for Professor rankProfessor
6 years ago

add step failure description to website alerts

If a step fails in a website check, the step description should be produced in the alert.  I am very tired of fighting with the system to get it to do the correct/obvious thing and my clients find ...
Joe_Tran's avatar
Joe_Tran
Icon for Advisor rankAdvisor
6 years ago

We have website-Overall trigger critical alerts and individual test locations trigger errors. I have toyed with the idea of a script that scrapes our ticketing system's API (ServiceNow) for website alerts, query the LM REST API for the alert message from the one/all error level alerts for that monitor object, and add that "context" to the ticket. 

We're pretty heavy in AWS so this would be all done via one or more Lambda Functions. Biggest downside--this is asynchronous.