ProfessorProfessorOn 9/24/2019 at 1:38 PM, Mosh said:First I'd like to say that I'm happy with the way Recipients and Escalations work. We too have the problem of lots of recipients and escalations because generally our infrastructure operations want to be notified only for infrastructure alerts, but the business service teams want to be notified for all alerts for their business service (even if they can't do anything about it, they just want to be informed).
What I've always though would be useful would be to be able to set on the resource group an "Always notify this group" option.
From a current methods type of perspective. Having a catch all alerts of priority X with a pass through check box would handle that as well. That pass through (or conversely a "Stop Processing") option in a rule would be fairly easy to implement from a backend code perspective and wouldn't take any grand restructuring on the part of the dev team at LM. Just a UI item that skips/includes the if/then statement to stop processing the alert. Depending on how they've implemented it at the back end, it can be 3-4 lines of code and included in the next release :)/emoticons/smile@2x.png 2x" title=":)" width="20">
