More SDT Options
The normal SDT works for some scenarios but not all. I see at least 3 different SDT options to use when scheduling an SDT
SDT-Option 1-Scheduled Maintenance - This is what SDT\'s are currently for. I usually use this when when we know either through scheduling or once a problem has been reported on a host we are working on. It still displays the alerts but doesn\'t trigger emails or create tickets.
SDT-Option 2 - Normal SDT + disable visible alert - This option would NOT display the alerts for the given datasource or host while in SDT. Usually we do this when we know we won\'t care about the datasource or host for a month or week. I recongize that alot of the reports and views have options to show alerts in SDT or not but when you have 10 or 15 people using LM the fact that alerts are still in most of the views by default(coloring servers, icons at the top) give the apperance of a messy and unkept system which inturns leads those 10 people to think they should leave it unkept.
SDT - Option 3 - Option 2 + alert trigger If still in alert state - This would option would be the same as option 2 but cause a specific alert to trigger if the host/datasource is still in SDT.