Forum Discussion

Simon_Bingham's avatar
Simon_Bingham
12 years ago

More Realistic Test Alerts

Enhancement suggestion

When we do the host --> Manage Alerts and Thresholds > Show Alert Routing > Test Alert Routing > Send Test Alert.

This does fire off an email, but does not really represent the datapoint in question, the email is completely generic.

For Example, we are customising the Alert Template for PingLossPercent, sending a test alert does not trigger this template, It would be better if the test alert looked exactly as if this data point triggered the alert, apart from ** THIS IS A TEST ** added in the subject line.

As it stands I cannot really test if our new alert templates are working without triggering a real alerts. Which is a bit of a problem

  • Bruce_Berger's avatar
    Bruce_Berger
    11 years ago

    I would like to see a generic test where email, SMS and Voice call settings could be validated.

  • thanh_rodke's avatar
    thanh_rodke
    11 years ago

    I would love this also!rnTesting SMS alerting can be a little sketchy if you have complicated or time-based rules.rnAn option to choose the time of day to simulate after hours paging schedules would rock. That way we could test during the day when setting up rules and escalation chains, but test for how it will behave after hours.