Forum Discussion

JHager's avatar
JHager
7 years ago

LM "Actions"

I would love to see LM implement a new feature for taking a built-in, self prescribed, action on an alert.  To minimize any exposure that LM might have in an action gone awry, the actions taken cou...
NBM's avatar
NBM
7 years ago

Hello,

We're currently looking to evaluate LogicMonitor as a potential replacement for Microsoft System Center Operations Manager (SCOM) and prior to SCOM being our enterprise monitoring tool we had IBM Tivoli Monitoring (ITM) in place within our organization.

So we come from well over 10+ years of being able to take corrective actions without the tools themselves in response to various alerts that are raised and based on our initial demo with the LogicMonitor team, we understand that's not a feature of the product as they don't want to be in config management business which I understand.

However, we can't be the only organization that has this issue so I'm curious how others have worked around this that would be willing to share their solutions. 

Here are some simple things we do today:

  1. 1. Windows Service Restarts (we only alert in most cases if the corrective restart action fails)
  2. 2. Linux Process Counts (we'll attempt to restart the process or execute some type of other scripted action)
  3. 3. IIS Application Pool failures (we'll attempt using builtin Windows functionality to recycle and AppPool)

Appreciate the responses, thanks!