Forum Discussion
Sarah_Terry
Product Manager
5 years ago@Mosh That is a great point, and one our team uses as part of our follow-up tasks when conducting a Root Cause Analysis (RCA). As much as we strive to monitor everything, gaps may be discovered. To resolve those gaps we have a two-pronged approach. We identify application logic to see if they can be modified to self-recover from a failure. Secondly, we identify ways to have DataSources monitor and alert upon these issues in the future. This cycle is performed consistently with all Service Disruptions. Apologies for the inconvenience as experienced.
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