Improving HipChat integration
Hi,
We followed the instructions to integrate LogicMonitor with Atlassian HipChat from http://help.logicmonitor.com/integrations/group-chat-integrations/atlassian-hipchat/
Getting the alerts in is great, but then our techs had to go and search for the host/event to see what\'s going on. No more, we modified the method slightly and now the Alert ID part of the message is a hyperlink to the alert within LogicMonitor.
Here are the adjustments:
In the Custom HTTP Alert Delivery box, change the Data Format to Url-Encoded Form Data
Then for the Alert Data, we changed it to be this:
room_id=##hipchat_room_id##&format=json&color=red&auth_token=##hipchat_api.pass##&from=LogicMonitor&message=%3Ca%20href%3Dhttps%3A%2F%2F.logicmonitor.com%2Fsantaba%2Fuiv3%2Falert_mobile%2Findex.jsp#detail~id%3D##ALERTID##%26type%3Dalert%3E##ALERTID##%3C%2Fa%3E%20##LEVEL##%20##HOST##%20##DATASOURCE##-##DATAPOINT##%3A%20##VALUE##%20##THRESHOLD##%20##LIMITEDMESSAGE##%20(##ALERTSTATUS##)
Basically, this just adds a URL-encoded URL to the URL. Also added color=red so the alerts stand out. Our next hope is to make (clear) conditions be another color.