I am not sure if this is an appropriate place for this comment, but the ultimate end to grouping would be the ability to share a set of properties that can be used as tokens in the alerts.rnFor example, as an MSP, we include a host property (assigned at the group level) called custcontact. We then assign the customers name and phone number to that property. That property is then used as a token when sending alerts. As a result, when an alert comes in, my tech on call has the customer contact information right in the alert. Theres no need to log into our CRM system to get information to call the customer.rnAt this point, there is no way to do this with Services or Collectors. I would almost term this a style sheet where multiple items can be assigned. And as part of the style sheet, you could assign as many custom properties as needed, and also assign hosts, services, and collectors.rnThis would basically mean detaching the properties functionality from groups, making it a standalone function, then giving the ability to tie collectors and services to it.
