Forum Discussion

Rodger_Keesee's avatar
Rodger_Keesee
11 years ago

Feature: Add the ability to have a different rule for ACK alerts

ACK alerts follow the same escalation chain as the original alerts, this is awful for an after hours team. We would like ACK alerts to be sent only via email and not follow the same path as the cri...
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Rodger_Keesee's avatar
Rodger_Keesee
10 years ago

Thanks for the detailed reply Steve. That all sounds very logical to me and the team here would be quite happy with that. When do you expect to have that short term change deployed?