8 years ago
EventSource alert didn't get cascade cleared in PagerDuty
Hi,
It appears that all alerts generated from eventsources are cleared in 60 mins by default. We had the setup of LogicMonitor -> PagerDuty but the 'cleared' alerts didn't get cascade cleared in PagerDuty. Here are the examples:
1. https://arthrex.logicmonitor.com/santaba/uiv3/alert/index.jsp#detail~id=LME152627&type=eventAlert
2. https://arthrex.logicmonitor.com/santaba/uiv3/alert/index.jsp#detail~id=LME152625&type=eventAlert
Pls verify and see whether there is a quick way to add this feature to cascade clear in PagerDuty.
Thanks!
Horace