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Marie_Buckley's avatar
Marie_Buckley
7 years ago

Escalation Chains - Urgent

Hi Everyone I've hit an issue today that has highlighted 3 issues to me related to use of time-based routing in an escalation chain.  I realise that alert routing is 'first satisfied' s...
Marie_Buckley's avatar
Marie_Buckley
7 years ago
On 11/13/2017 at 5:14 PM, Forrest Evans - LM said:

Hi Marie,

I'm trying to recreate your specific scenario.  I've sent you a direct message to connect and get a few more details.

~Forrest

 

Hi Forrest, 

I've messaged you back now.

Thanks

Marie