Forum Discussion

Vinusha's avatar
Vinusha
8 years ago

downloading a collector file using the rest api is downloading corrupted file few times

When we are downloading the collector file using https://www.logicmonitor.com/support/rest-api-developers-guide/collectors/downloading-a-collector-installer/ rest API we're getting corrupted file f...
rest api
Matthew_Dunham's avatar
Matthew_Dunham
Former Employee
8 years ago

The issue here could be that some of your Windows systems are defaulting to connect to LogicMonitor endpoints using TLS 1.0, which we no longer support. You can ensure your scripts are using a more recent version of TLS by prepending the following line of code: 

[System.Net.ServicePointManager]::SecurityProtocol = [System.Net.SecurityProtocolType]::Tls11 -bor [System.Net.SecurityProtocolType]::Tls12;

Hope this helps.