Forum Discussion

Joe_Kania's avatar
Joe_Kania
13 years ago

Do not deliver scheduled reports if there is no data to report.

We have reports that go to managers daily telling them about alerts that have occurred on their test and dev machines. We do not actively alert on test and dev devices but do watch them if something should act up. Managers look at the reports to see if anything went bump in the night and would really appreciate not getting anything if nothing actually happened. Right now they have to open up the report to see that nothing happened.

  • Kris_Wolton's avatar
    Kris_Wolton
    12 years ago

    We would like to send reports to our HelpDesk system, however i do not want an incident generated for a report that contains no data. I would have thought this was quite an easy thing to implement.

  • Kris_Wolton's avatar
    Kris_Wolton
    11 years ago

    This topic has been commented on by several of my customers, they wonder why we send them blank reports...and i struggle to find an answer to that.