Device NOC widget
I have created a device NOC widget but for some reason even if all alerts are acknowledged on the relevant devices, the NOC widget stays Orange as if there is still an issue with one of the devices...
Forum Discussion
The color of the item in the NOC widget should be the same as the icon in the device tree.
If the item in the NOC is an instance, it should reflect the status of the instance. If it's a group, it will be the status of the group dependent on all of the groups members.
Where this can get a little less clear is if something is rolling up that you're not expecting, or if an alert is acknowledged. If you have an acknowledged alert, the item will reflect the color of the alert status with a blue check on the left side.
If neither of these are related, please click Chat with Engineer and we'll happily take a look.
