Forum Discussion

Paul_Burrett's avatar
Paul_Burrett
11 years ago

Dead Devices

Currently the devices TAB (Top of screen) shows dead devices even when you turn off all alerting for a device. In some cases we need to keep reporting data for 12 months for a that device however it shows as dead. Is there anyway to stop monitoring and alerting and keep the data so it\'s viewable and the devices does not show as dead?

Thanks

  • Steve_Francis's avatar
    Steve_Francis
    Former Employee
    11 years ago

    Hmm -that seems like a mistake. rnWell fix that. If alerting is disabled, so the alerts go away, it should not show as dead...