Forum Discussion

Paul_Armenakis1's avatar
7 years ago

Custom Clear notifications on Custom Email Integration

Hi LM team,

I noticed that I can create a Customer Email Delivery Integration within LM to have custom text.  This works really well for doing different alerts for each of my customers (which can vary wildly).  The only problem I noticed is that the warn/error/critical emails look almost identical to the "clear" emails.  I would really like it if I could have a paired integration for clears.  This way, I can create custom text for the customer on when something is alerting, and then create something just as custom for when it stops alerting.  It can be confusing for customers to differentiate the alerts from the clears.