Forum Discussion

anil_perera's avatar
anil_perera
8 years ago

Collector install script

resourcePath = '/setting/collectors/86/installers/Win64'

queryParams = '?useEA=true'

url = 'https://'+ Company +'.logicmonitor.com/santaba/rest' + resourcePath + queryParams

The downloaded file cannot be executed. It tells me that it is not compatible with the version of windows you are running. (My laptop is 64bit)

I downloaded the 64bit version from the portal and it works. However the one from the python script (also 64bit) does not work.

The file size is different. The Icon is also not correct. see attached.

  • Sarah_Terry's avatar
    Sarah_Terry
    Icon for Product Manager rankProduct Manager
    8 years ago

    Hi Anil - Can you share the Python script you're using to download the installer?  The resource path, query parameters and URL you list look okay, so it should be working.  If you provide the script we can try and identify what the specific issue is.  Thanks!