11 years ago
Cascade Alerting
I was chatting with one of Logic Monitors support team about how not to get spammed with alerting when one of our satellite offices loses internet connectivity. I\'ll try to give an example - one ...
Hi Steve,rnAs a workaround in the meantime, if Ive understood your needs correctly, you could set your Africa collector to *not* fail over to your main office. If the Africa office loses internet connection, you would get a collector down alert for that collector, which would suppress the various alerts from the devices there - i.e. youd just get one alert, which you could route to an appropriate escalation chain. The recipients would know (as youd have told them) that this alert may be a genuine collector down or may also be a loss of connectivity, so could make the necessary checks.rnHope this helps.rnAntony