Forum Discussion

Joseph_Fender's avatar
7 years ago

Allow removal of applying SDTs from users

So I am currently having a issue with my NOC and their love of putting alerts in SDT to stop them from escalating to our alert aggregator (PagerDuty).  I believe the applying SDT privileges are tied to the acknowledgement privileges, however I still want them to be able to acknowledge and leave notes just not set SDTs.  Making applying SDTs like applying alert acknowledges should fix this issue.