Forum Discussion

pperreault's avatar
6 years ago

Alert Supression Logs

It would be beneficial to have direct access to logs indicating when alerts are suppressed due to escalation chain rate limits. Currently these logs are only available through support.

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  • What we ended up doing to deal with this issue early on was to set a CC on every escalation that routes to a folder (in our case, via procmail rules).  The result is we retain every alert sent so we have a reference for later analysis, including those messages.