Forum Discussion

Mosh's avatar
Mosh
Icon for Professor rankProfessor
6 years ago

Alert 'pinning'

We would like to have the ability to "pin" an alert.  Use case, an alert is raised for file system utilization, but it's right on the threshold and is fluctuating just enough for the alert to clear...
Joe_Williams's avatar
Joe_Williams
Icon for Expert rankExpert
6 years ago

Not sure I like this idea. This could be handled in your ticketing system.

All alerts have a specific LMID. Send that as well with the ticket create and if the incident is still open/active child or don't create at all.