Got an issue where getting a status "5", can't connect on https-443 to a web server on AWS EC2. But can connect to https site from public browser and using curl from the collector, without issue.
Running diagnostics through LM shows a timeout. The "Poll Now" data looks fine except Normal Datapoints shows errors. These errors cannot be confirmed.
ProfessorIt does look like it's not able to communicate with the web server. Status 5 is "Network error" and it isn't showing any content or headers. Have you tried using the debug console !http command to see what it shows? It supports using https as a url. Do you have a proxy? I don't think LM collector will look at the windows/IE proxy settings while other software might.
I'm able to send !http curl https://<url> . and !http https://<url> from the debug..... from the later I get....
HTTP response received at at: 2018-09-26 15:17:38.362. Time elapsed: 40ms
HTTP/1.1 200 OK
x-powered-by: node.js/8.9.2
accept-ranges: bytes
content-type: text/html
server: turtle.io/7.6.1 (Linux)
allow: GET, HEAD, OPTIONS
cache-control: no cache, no-store, must-revalidate
pragma: no-cache
expires: 0
last-modified: Tue, 25 Sep 2018 12:51:43 GMT
etag: "3375771597"
transfer-encoding: chunked
x-response-time: 0.38 ms
date: Wed, 26 Sep 2018 15:17:38 GMT
connection: close
<!DOCTYPE html>
<html>
<head>
<meta charset="utf-8">
<meta http-equiv="X-UA-Compatible" content="IE=edge">
<title>EPayApp</title>
<meta name="description" content="">
<meta name="viewport" content="width=device-width, initial-scale=1">
followed by the contents of the home page........
Still get an error "5", don't use a proxy.
ProfessorVery odd, was your "HTTPS-" DataSource modified? Perhaps worth checking the Repository if there is an updated version of or difference in that DataSource from core.
Otherwise I would dig thru the wrapper and other collector logs or reach out to LM support.
What is the response time when you use cURL?
LM ChampionI had the same issue and was able to resolve it with the following steps:
1. Open ServerManager in host
2. Add Roles and Features
3. Before You Begin...Next,
4. Install Type...Next,
5. Server Selection...Next,
6. Select Web Server (IIS) > Select Add Features...Next
7. Web Server Role (IIS)...Next
8. Roles Services...Next
9. Confirmation...Install
10. Select the new IIS option from Left Pane > Right click your server name > Internet Information Services Manager
11. Expand hostname > Right click Default Website > Edit Bindings > Add > type: Https > SSL Certificate: My ADFS Cert > close.
12. Right click Default Web Site > Manage Website > Start
13. Go to your LMportal > ADFS Host > HTTPS-443 > Raw Data > poll now.
