Forum Discussion
Joe_Tran
Advisor
6 years agoAssuming this is for the website-Overall instance--I'll just leave these other posts about improving and providing better context for Website (formerly Services) alerting:
/topic/1029-web-service-token-to-include-the-step//topic/864-step-variable-in-service-alert-templates/
I am guessing the issue is one of scoping. Both website-Overall and the individual test locations are treated as separate instances. LogicMonitor doesn't have a good mechanism for instances to share data and metadata. I have contemplated creating a job/script/function that crawls our ticketing system for Website alert tickets, polls the LM API for the message from the individual test location (which we populated with the ##WEBSITERESPONSE## token), and insert that into the ticket. ?♂️
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