Forum Discussion

mnagel's avatar
mnagel
Icon for Professor rankProfessor
6 years ago

add step failure description to website alerts

If a step fails in a website check, the step description should be produced in the alert.  I am very tired of fighting with the system to get it to do the correct/obvious thing and my clients find ...
Joe_Tran's avatar
Joe_Tran
Icon for Advisor rankAdvisor
6 years ago

Assuming this is for the website-Overall instance--I'll just leave these other posts about improving and providing better context for Website (formerly Services) alerting:

/topic/1029-web-service-token-to-include-the-step//topic/864-step-variable-in-service-alert-templates/

 

 

I am guessing the issue is one of scoping. Both website-Overall and the individual test locations are treated as separate instances. LogicMonitor doesn't have a good mechanism for instances to share data and metadata. I have contemplated creating a job/script/function that crawls our ticketing system for Website alert tickets, polls the LM API for the message from the individual test location (which we populated with the ##WEBSITERESPONSE## token), and insert that into the ticket. ?‍♂️